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Would you grocery shop at Amazon?

The latest news from Cafestudy

Posted by: Caféstudy

26th Jun 2017 02:19pm

The recent news that Amazon is considering a move into the Australian grocery market was a bit of a surprise to the Edentify team. So what would Australians make of this, and will they give Amazon supermarkets a try? We decided to ask our Facebook followers to find out.

For many of you, the emergence of another rival to Coles and Woolworths in Australia is welcome. Amazon brings with it a trusted brand and expertise in home delivery that sets it apart from the competition. For shoppers, Amazon means lower prices and better choice.

“Amazon is such a big enterprise, I am sure it will be successful. I have purchased other things from Amazon and have had nothing but a good experience.”

However, while there is definite support for Amazon, there are also a number of questions and concerns that you have raised. Firstly, although Amazon is seen as offering good quality packaged goods, it will need to convince you that it can also provide high quality fresh food.

“Amazon is not a name I equate with fresh food and it would have to be considerably cheaper and as good if not better quality as the online shopping I can do from both my local Woolies and Coles stores with some great incentives.”

Secondly, having Australian made and grown products is very important to many of you. Currently this is not something that Amazon is known for, however a serious commitment to support Australian farmers and companies would go a long way.

“As long as they give Aussie suppliers a good deal then yeah sure I’d use them or at least give them a go.”

Finally, while Australian products are essential, part of the appeal of Amazon groceries is that they could supply international products and brands that are difficult to buy in Australia. It will be interesting to see, when and if Amazon does launch, how it fares.

Comments 64

  • 10th Sep 2019 10:25am

I love to shop for foodie stuff in the supermarket, no online at all. I love seeing friends, new items, a bargain or two. Plus chatting to the girl at the register, I will not use the robot self serve checkouts. We are slowly losing our ways of life to these robots and internet use things. Banks close because no one goes in the branch, small stores close as people buy clothes et on line

  • 9th Sep 2019 01:08am

Definitely, since having a great shopping experience with electronics am quite sure due to experience in other online products. Amazon will do well in fresh food in Aussie

  • 21st Jul 2019 08:36pm

Brought recently from Amazon and the item was shipped from China so no different from buying on EBay where it comes from. Easy process. No problems.

  • 26th Apr 2019 06:17pm

I can't see me ever buying groceries online. I signed up with one of the supermarket online shops to find out I had to spend a minimum amount which is not suitable to me as a single person at all. I still prefer to see the food I'm going to buy first as well

  • 31st Mar 2019 11:11am

I don't like the idea of someone else substituting my groceries for what they think I want. I'll do it myself. Shops are open late enough.

  • 21st Jan 2019 03:25pm

I already shop with Amazon I buy things that I can't find in other shops in Australia I've always had a good experience with them so yes for sure I would buy groceries from them

  • 20th Jan 2019 09:00pm

I have shopped for groceries at Amazon—buying items which were cheaper than anywhere else I could find online and which were unavailable to me in my small town which has only one IGA supermarket—and my last order was delivered to rural Tasmania from Sydney within two days.

  • 8th Dec 2018 07:33pm

A quick scam of the responses here, seems you're all stuck in the past. Look around all the local stores are closing, so many empty shops and for lease signs. The rot has set in, it's too late to buy local. The people today are time and money poor.

That said, I use Amazon for many general purchase opportunities and I could see myself buying food and grocery from Amazon in the future.

  • 4th Dec 2018 07:37pm

good reputation and delivery fast, will buy from amazon

  • 20th Oct 2018 09:52am

No way

  • 24th Aug 2018 08:00pm


The Fat Man
  • 17th Aug 2018 09:49pm

Amazon is not a good place to grocery shop as it is too expensive in comparison to the supermarkets and other shopping sites that are on line.

  • 17th Aug 2018 11:56am

As long as the food was fresh, them yes I would. Especially if they had prepared meals as they do in UK supermarkets. It would be awesome if they had a different range from Coles and Woolworth, and of course price is a consideration.

  • 16th Jul 2018 10:23am

The short answer is no. I prefer to shop for groceries in a "bricks & mortar" store, so I can see & touch. I've looked at Amazon many times since they opened their OZ website, & while I found their overseas site to be fantastic value, I find the local one to be pretty ordinary. I haven't found anything there which isn't cheaper on the likes of Kogan, Appliances Online or eBay, so Amazon would not be my site of choice for anything, really.

  • 6th Jul 2018 02:20pm

If the groceries were value for money, I would at least give them a go, but only for non perishables.
I have shopped through Amazon a few times and have always been pleased with the outcome.

  • 29th Jun 2018 09:44pm

While i don't currently do grocery shopping on-line , i can fore see a time in the future where i will and yes i would consider Amazon alongside others and see who offers the best value.

  • 6th Jun 2018 12:51pm

No, I would prefer to shop in Australia keep our productivity here alive and running, I don't think we should be sending our money overseas and losing our identity.

  • 1st Jun 2018 12:13pm

Are we referring to fully on-line you can't be sure until it's delivered, or the stores Amazon wants to roll out?
Online: no. I pick what I want & don't rely on someone else to do it. Who knows what they would send.
Amazon stores... probably not. Urgent maybe, but general no. Items scanned as they come off the shelf, wallet scanned as you leave.

  • 5th May 2018 06:03pm

I would readily admit to ignorance of “Amazon packaging processes” but it does seem from questions asked of friends and family they use far too much - Amazon that is, not my friends.

  • 4th May 2018 04:55pm

I am a client of Amazon outside Australia and have bought some DVDs and Blu Rays from the local offshot. I am impressed by their service and recommend them for what I buy. I am not sure if I would buy groceries from them a I have a very modern Woolworths across the street from my home and in all about 11 major supermarkets in a radius around my home, mostly Coles & Woollies and some Aldi. I have been in the local Costco and I don't like the model and it is not cost effective for me. I tried all the free samples but bought nothing. The friend who wanted to see the store lost out because near the store he got a camera fine turning the corner and c$400 fine & loss of points so that has turned him off. he favours Aldi over Woollies but I favour Woollies then Coles.

  • 21st Apr 2018 01:09pm

Australian shopping in person only, no Amazon

  • 4th Apr 2018 01:10am

Haven't you read the latest news? Amazon is Public Enemy #1 in the USA right now. It's a purpose-designed small business killer. Sure, I'd love to break the Coles, WW, etc market-cornering cartel, but you won't do this by adding another supermarket. Bring back the corner stores & empower them with favourable multi-level govt policies letting them establish & run their specialty stores at far lower costs with less red tape so supermarkets will never compete. Our local products, grown & made by locals can be far better than international products... Flo's fresh daily gluten-free pumpkin scones, Aunt Edith's Zero Sugar Marmalade Jam, Mr Schultz's Organic apples picked fresh each morning. What we can't make or grow here, we don't need :-)

  • 18th Feb 2018 07:15pm

I think I'll just stick to our local Aussie stores to do my shopping. At least until I know more about Amazon and if theyare going to support and bring business to our Australian suppliers.

echo 01
  • 16th Dec 2017 10:43pm

Maybe if Amazon started paying tax I might shop there,Coles and Woolworths pay taxes employ a lot of Australians and also are in the portfolios of many Australians superannuation accounts.

  • 14th Dec 2017 05:25am

I just ordered a Christmas present at Amazon Australia and I found it great, good prices, easy, item posted really quick.

  • 12th Dec 2017 06:39am

No way I like shopping in real time...

  • 10th Dec 2017 12:48pm

I've never purchased groceries online.
My first choice is the local Greengrocer , baker, butcher etc.
Then the supermarket, where I might be tempted by a good offer.
Amazon won't be seeing any interest from me

  • 29th Nov 2017 06:37pm

No thank you, i prefer picking my groceries to ensure they are fresh and in goid condition.

  • 29th Nov 2017 06:22pm

No thank you, i prefer picking my groceries to ensure they are fresh and in goid condition.

  • 26th Nov 2017 12:29pm

Would if Australian made and cheaper

  • 25th Nov 2017 04:04pm

Yes i would/will , looking forward to what Amazon can offer us.

  • 12th Nov 2017 12:08pm

No I wouldn't as I like to check prices and quality before selecting the article.

  • 5th Nov 2017 10:42am

I like to buy from local supermarkets, know where my food comes from - Australian product. cash ans carry

  • 26th Oct 2017 05:18pm

No, there are alreaddy plenty of grocery chains in this country.

  • 3rd Oct 2017 08:54pm

I would not, I always like to look at what I am buying and make sure it is healthy. I also like to make sure my fruit and veg is fresh and hasn't been frozen in storage!

  • 27th Sep 2017 06:15pm

Shopping online if it is a difficult brand or item to purchase in Australia is definitely convenient. Although the quality must be up to standard and is written in the description before buying. It should really be authentic.

  • 24th Sep 2017 05:50pm

No I wouldnt shop for groceries at Amazon, I like to do it myself

  • 18th Sep 2017 12:04pm

If they stock the same Australian Owned and Made brands as my normal sources at a cheaper price, then yes. If they source the products locally (like Aldi is doing), then yes. If they are simply stocked with imported crap (like most of our supermarkets are) then absolutely NOT. My pantry/fridge/freezer is stocked with 98% Australian produce, with a tiny number of imports (like spices not grown here, and the best sea salt in the world). I refuse to change that simply for lower prices. I'd rather eat less of what I currently buy and still buy Australian.

  • 9th Sep 2017 03:09pm

It would depend on a couple of factors:
1) Cost, cause I'm REALLY cheap.
2)Whether or not it stocks local products. I'm fine with products from all over the world, but I think Australian products should at least get the chance to compete against imports.
3) And how good it is a a store/webstore. Thats important to me.
If they have the range and competitive pricing I'd be all for it.

  • 2nd Sep 2017 08:22am

I will have a browse in their stores if possible and see what they have to offer and at what prices. If their groceries are comparable to what is sold elsewhere and at a cheaper price, I will buy from them. When a grocery store in Australia makes an annual profit of almost 2 billion dollars profit, they are obviously charging too much for their groceries. I also look forward to seeing what Kaufland has to offer when they open in Australia.

  • 28th Aug 2017 07:36am

I mostly like to go food shopping. It is social, and you put in the trolley what you can afford, need and which brands. Plus you get to take it home with you.
Far too many folks get on their phones to chat, game play and order their food.

  • 24th Aug 2017 06:21pm

No, I would not shop at Amazon for my groceries. I like to pick my groceries myself, especially fresh fruit and vegetables and meat.

  • 24th Aug 2017 11:22am

yes if it cheaper than Australian supermarkets for non-perishable foods

  • 23rd Aug 2017 12:47pm

I love amazon, convenient and safe

  • 21st Aug 2017 11:58am

I have never grocery shopped on line so most likely l would not shop for food on line .

  • 10th Aug 2017 11:06pm

This is news to me ! I don't ever think of Amazon when I am thinking about food shops so it would be an experience. Even though I like the supermarkets we have here it would be interesting to try products that are not readily available to Australians.

  • 4th Aug 2017 03:10pm

My first thought is, would it be online shopping like Coles? I have only every bought something from Amazon which was a book. I only every think of books when I think of Amazon. Where I live, I can't get any online shopping at all, so irrelevant with my situation

  • 4th Aug 2017 07:50am

Would not & never will shop through Amazon, I prefer to support local business operators

  • 3rd Aug 2017 11:11pm

I would firstly have to determine if the prices and quality of their foods were good. I love amazon products and have bought a number of things from them over the years; including books, ebooks, shoes, clothes etc.

  • 3rd Aug 2017 08:18pm

I dont think they should go into groceries i wouldnt buy from them an woolies an coles all have delivery options beaide the stuff that are hard to find another shop is likly to sell it most shops sell American brands an other country stuff now days to

  • 3rd Aug 2017 08:18pm

I dont think they should go into groceries i wouldnt buy from them an woolies an coles all have delivery options beaide the stuff that are hard to find another shop is likly to sell it most shops sell American brands an other country stuff now days to

  • 3rd Aug 2017 08:02pm

I can't wait, I will give them a go

  • 3rd Aug 2017 07:18pm

No never like to see what I am getting for my money

  • 30th Jul 2017 05:07pm

I currently shop at Amazon UK and Amazon USA but not for groceries. If there was a grocery item that I could not find in stores here in Australia I would search online for them. I would not buy fresh fruit or vegetables from any online store. They do have to support Australian suppliers and farmers by buying from them if they are to be successful in Australia,

  • 25th Jul 2017 12:23pm

Yeah I probably wouldn't shop there. Not sure if I would trust the groceries, especially if they are cheap imports.

  • 23rd Jul 2017 05:02pm

I don`t shop at amazon

  • 22nd Jul 2017 07:40pm

I like to go fetch my own groceries from the locals in my town .So no l would not buy groceries from Amazon .

  • 20th Jul 2017 02:11pm

Never I try to always to support the local shops and I like to see what I am buying before I pay.

  • 16th Jul 2017 11:29am

If the price and quality right, id shop there

  • 13th Jul 2017 09:33pm

no way! I support my local traders,

  • 1st Jul 2017 10:30am

I probably wouldn't as i don't currently shop on Amazon let alone grocery shop online. I have however considered online food shopping but would mostly likely to do that from Coles. I also understand that woolies at my local will introduce online shopping of which i might consider in the near future.

Burnt Out Digger
  • 2nd Jul 2017 02:09pm

I tend to agree with Tracey, I probably wouldn't purchase groceries from Amazon either, and would not definitely do so on line.

  • 30th Jun 2017 09:14am

I would prefer to stick to the supermarket brands I know and that are based in Australia, rather support Australia where possible and have better quality goods.

  • 26th Jun 2017 07:57pm

Keep away from Amazon, if Australian only please!!