Mobile phone providers - what do you think of yours?
What makes you choose a particular mobile phone provider, and what is most important to you? Is it price, reputation, customer service, brand, or something else?
In general, you can be split into three groups.
1. Price conscious. This group tends to shop around, carefully considering a variety of providers, and weighing up cost vs. coverage. Price conscious individuals are the most likely to switch providers, being are easily tempted by better deals elsewhere. Amaysim is popular with this group, being described as a simple cheap option.
2. Coverage is more important than price. Some of you are not prepared to sacrifice a reliable connection for the sake of a few dollars. For this group, Telstra is your provider of choice and Optus is also popular. Many of you have tried both Optus and Telstra, and settled with the one that works best for you reception-wise.
3. No choice. Those who live in rural areas either feel irate about the situation, or feel lucky to have any kind of coverage at all. Brad says “Those with mobile reception at home are indeed fortunate. Regardless of provider, we have no reception whatsoever....having to drive over 3kms before we can even get a two-bar signal.” You are open to switching to new providers, but more often than not, you can only get one provider in your area so have no choice but to stay with them.
For all of you, customer service is important as is a choice of plans. Prepaid budget option Amasyim is well reviewed. Still says “I have been a customer with Amaysim for more than one year. The reception is good. They really care about their customer.” Not doing so well is Vodafone, which many say has issues with reception/coverage.
Last reply: 27th Jul 2015 /
6 replies /
Post by Cafestudy Admin
Posted by: myrmale
Posted: 16th May 2014
I was given my basic Nokia phone years ago by my daughter. I can receive text messages and make and receive phone calls. That's ALL I need my mobile phone to do so I won't be progressing to the latest super duper bells and whistles mobile phone - there's no need to :o) Reply
Posted by: bube
Posted: 8th May 2014
I have been with telstra for the last few years, the are may a bid more costly, but if I compare the quality of respetion and tropouts, agains my wifes phone, she is with optus i am happy to pay the addional money Reply
I have vodafone not only is it cheap call rates there prepaid plans are great
Posted by: jozena69
Posted: 12th Jun 2014
I use lyca mobile only reason is they have cheap international calls and being that my partner is in ivory coast and I call a lot it helps with the cheap per minute rates :) Reply
Posted by: missionmum
Posted: 27th Jul 2015
None of the companies / providers ever offer any incentivise to loyal customers , it would be nice to get something as recognition for being with my provider for many years. Also I cant believe that my one also cant give me a package deal on my mobile, home internet and tv box , no they don't have a bundle deal on all 3 together Reply
Caféstudy is owned and operated by Edentify Pty Ltd
Edentify Pty Limited ("Edentify") is committed to observing the Australian Privacy Principles as set out in the Privacy Amendment (Enhancing Privacy Protection) Act 2012, which amends the Privacy Act 1988.
Edentify has adopted all principles set forth in the Australian Privacy Principles that govern the collection, use, disclosure, quality, security, access and correction of information that personally identifies an individual ("Personal Information"). This Policy Statement applies to all Personal Information that Edentify may collect, use and disclose, whether that information is manually or digitally processed.
Edentify recommends that you keep this Policy Statement for future reference.
1. What Personal Information does Edentify hold and disclose?
All Personal Information collected is required and used for Edentify's business purposes only.
Edentify gathers and stores Personal Information when an individual registers to become a member of Caféstudy, redeems their points and registers to Caféstudy Chat. Your participation to surveys, forums and mobile polls is voluntary.
At registration we ask members to provide Personal Information. This information is used for targeting purposes, so the member will receive appropriate online research invitations.
All data collected from surveys, forums and mobile polls is stored and can be accessed by Edentify employees, Edentify contractors and Edentify clients. The Personal Information we collect is not shared with any unaffiliated third party, unless it is necessary to respond to your questions, provide the service you have requested or to comply with applicable law. We will never sell your Personal Information to any third party not affiliated with Edentify without your prior consent, except in connection with the sale, merger, in whole or part, of Edentify, its assets or the division responsible with such services.
Any Personal Information that you transmit or include within our online forums may be viewed and used by others. We are unable to control such uses of your Personal Information and by participating in online forums you assume the risk that such Personal Information provided by you may be viewed and used by third parties.
Edentify does not actively seek to collect sensitive information (for example health information, or information about racial or ethnic origin or criminal record) unless it becomes necessary for its business purposes. If Edentify does have to collect sensitive information, it will do so in accordance with the Australian Privacy Principles.
2. Data Security
Edentify utilises reasonable and appropriate protections to ensure that Personal Information in its care is not misused or lost or accessed without proper authorisation. Access to Personal Information stored on Edentify servers is restricted to those employees, clients or contractors who require such access to perform a legitimate business purpose relating to the Services, maintenance, internal security or other related issues.
All Edentify employees and contractors, as a prerequisite for employment, are required to sign a strict and detailed confidentiality agreement in relation to the Personal Information that they will have access to.
3. Children’s Privacy
Edentify do not knowingly collect any information from any child under 14 years of age without permission from his/her parents or legal guardian.
4. Correction of Personal Information
Edentify takes reasonable steps to ensure that all Personal Information that it holds is accurate, complete and up to date.
Individuals should promptly notify Edentify if any Personal Information that we hold about them is incorrect or out of date.
5. Access to Personal Information
Members can access and update, amend or delete Personal Information at any time using their personal log in details.
Individuals seeking access to their Personal Information should contact Edentify directly. Edentify will process all requests for access within a reasonable time. In certain circumstances, we are permitted by the Australian Privacy Principles to deny requests for access or limit the access we provide. If we refuse or limit access to your Personal Information, we will tell you the reason why.
You may at any time remove your Personal Information from our list of active users. All unsubscribe requests should be sent to email@example.com and we will process your request within a reasonable time after receipt. We are not responsible for removing your Personal Information from lists of any third party who has been previously provided your information in accordance with this policy.
7. Acquisition, Merger or Bankruptcy
In the event Edentify, its Parent or any of its Affiliates or Subsidiaries is acquired by another entity, or merges with a third party, the Successor Entity will be bound to respect the provisions of this Policy, with regard to any Personal Information in its possession prior to the acquisition or merger. In the event of bankruptcy, the provisions of applicable law will apply.
8. Privacy Officer