Technology & Online

AI in 2026: Helpful Partner or a Step Too Far?

Technology & Online

Posted by: Snow White

18th Apr 2026 07:18pm

As we move into 2026, artificial intelligence (AI) has shifted from a futuristic concept to a "silent partner" in our daily lives—powering everything from personalized shopping recommendations to real-time language translation in our apps. While these tools can save us hours of work each day and provide 24/7 support in areas like healthcare and education, they also bring new concerns regarding personal privacy and the loss of "human touch" in our interactions.
I’d love to hear your thoughts on how this tech is affecting you:
The Good: What is your favorite piece of online tech or AI that actually makes your life easier?
The Bad: Does the constant data collection for "personalization" make you feel more efficient or just more watched?
The Future: As AI begins to handle more complex tasks, what is one thing you think technology should never replace?
Join the conversation below and share your experiences!

Comments 46

Yqsymnx

While I wait with baited breath to see how the 'data collection' will impact personal lives, I think it's actually quite a handy tool
Somehow, it 'remembers' all your history, so when you input new stuff, your history will impact the response it provides.
This is kinda scary, but also quite beneficial for those of us whom are time poor and don't want to key in every detail each and every time.
Akin to passwords, people now use password managers more frequently and 'expect' their computers to just remember them and auto login

Give it a shot and you will be surprised how much 'good' feedback it can return.
Don't be scared to try almost anything with it, from medical diagnoses (not recommended) to improving your language skills
I even have people at work utilising it to improve their output, making reports clearer or more enhanced

Lorenzu 31489820

I think people are finally waking up to the dangers lurking around the corner with this overhyped super intelligence

Russell32387948

One of the biggest intrusions known to mankind. People need to wake up and evaluate this virus which I feel will be detrimental to human society as we know it

EileenW1

I am frustrated. I just wanted an appointment with my doctor and thought I was talking to a human receptionist. I answered her question of my name and date of birth with no problem but when I began to ask her questions she rudely kept interrupting with the date and time with another doctor. I tried to say “, No, I must see Dr XXX because he knows my situation” but she ignored me with the date and time and a different doctor. It was then I realised she was a machine programme and I apologised to her and hung up. Why did I feel I was to blame? How can I get a real human to understands my whole prognosis and why I must only see my particular GP. I had to get someone to drive me 20 minutes to the surgery to make an appointment in person!!!!

The Fat Man

A I should never replace our ability to think and act on our own intuition. Once we can no longer think and act on our own intuition we become vegetables.
Is this the way that we want to live?

Genie11

Many of us, I believe, feel as though AI is the 'proverbial 'elephant in the room'!! What do we really know about it is and what it is doing, behind the scenes. Lots of AI disciples will say that it helps us with a huge amount already, indeed it has been helping for quite some time . . . . but here's the thing . . . . all of a sudden we are learning about these monster 'data centres' that seem to have appeared over-night, and in some cases dwarfing residential properties . . . all in the name of supporting the AI revolution! They are responsible for draining our water resources, our power and certain tradies who have walked away from residential construction and into the arms of big AI money! Clearly some of these data centres have been around for a while, but nobody was talking about them a year ago! The budget came down in May and nobody was talking about the the resources and work force that was going to be needed to build them etc. Big money and a few wealthy people have the governments of the day by the ***** and we have to go along with it, data breaches and rogue AI agents notwithstanding! We can't ignore it! It's here to stay.
That's the bad, but what do I know??
The good . . . . well of course, AI has been responsible for huge advances in the medical field and we will all benefit from it. Indeed every time we go to the Doctor, travel, research, fill out surveys(!) and do our banking with our hard earned 'reddies', we are benefitting from AI supported capabilities! And our democratic rights are ever scrutinised and honed all in the name of preventing scams, ensuring we are 'safe' from . . . . ???
Yes, AI is an extraordinary phenomenon but if you listen to the AI 'founding fathers', they have issued the world with cautionary advice, now let's see if we have the common sense to heed that advice before we are living in a 'Brace New World' according to AI 'what-ever-they ares'!!
The Future?? It is possibly quite a scary thing but then so was the Industrial Revolution of the late 1700s to mid 1800s. Why is it scary? Because little people like me, and maybe you, know nothing of the extent of its capabilities and how it is going to reshape our very existence. Will we even need a brain in 100 years time?

capfantastic

They have invested so much in it now. The economy will collapse if it is a bubble. I feel like there's no turning back, but it presents massive problems for the future. I am going to start stockpiling food in case money becomes worthless.

ventnorgirl

Gone too far. Much prefer a person.as i am an older senior go back to 50s when life was simple

saes65

AI is the future they are telling us. I worry it will take over jobs of the average working person meanings tougher cost of living for them. Are we sure our privacy will be safe as i am yet to be convinced. More research is needed for sure.

Russell32387948
AI is the future they are telling us. I worry it will take over jobs of the average working person meanings tougher cost of living for them. Are we sure our privacy will be safe as i am yet to be...

A monster created by man to eventually destroy humanity and the free will of humans.

bearman

I use AI at home and work, but I am still cautious about it as recent stories are surfacing of AI going rogue and trying to break out of its containment when they have been testing it.
I use CHAT GPT to help with my work emails to summarise content and use a template for my answers
One thing we will always need is a safety switch to stop AI from taking over

Captainc44

AI is dangerous. People need to thing for themselves and learn to problem solve, not let AI do it all.

Cheran

A complete can of worms. Our laws are too lax. I am intimidated by AI - I don't like to be continuously second guessed or monitored. I feel it's too dangerous with not enough boundaries.

site77

Technology should not replace human connection, empathy, and the capacity for understanding

Skylark

No real impact thus far. I've used to colourise old B & W pictures. I'm recently retired, so no impact on my career.

Bigbear

AI technology is going ahead in leaps and bounds. . . personally I think the future is looking deceptively insidious.

Unfortunately, I believe that while "AI" can be beneficial to our lives there will always be an element of the criminal intent, those willing to pursue any avenue of vulnerability they can use to exploit for personal gain and or profit.
I do not believe it is wise for any individual, organization or government to allow "AI" to have full autonomous control over any system no matter how benign that system may seem.
There should always be the human element involved somewhere within the process, and it must be before the decision-making process is finalized.

Juliette31984417

Lets talk about datacentres and the harm they do the community and environment, the rapacious use of water in a land where we have massive water stress, the heat they generate - making the area around them measurably 2 degrees warmer, the danger of storing gallons of diesel for the generators close to homes - the M3 datacentre in Tottenham Victoria is 30 metres from homes where families live, if something were to happen to the masses of diesel stored on site there would be an inferno, the generators are fired up for testing - and in many sites that is once a month, ans the smoke is high carcinogenous, and if the datacentre is in residential land as a number are in Melbourne, there are young children exposed to this toxicity. The noise is persistent and ongoing and interrupts sleep for both humans and animals - pers and wildlife. The closed loop system of cooling eventually ends up with highly polluted water with high chemical concentration that is hard to dispose of and will permanently pollute thegroundwater and water table if not disposed of properly.

the myth that data centres offer a new economic opportunity for Australia is utter rubbish. Once the building is done, all the tech is imported from overseas, and when the units wear as they do within 5 years or so, another overseas made unit is plugged in. The datacentres can be managed online, so many of the staff involved in the day to day running may not even be in the country or be citizens paying tax to this country. We can bet the billionaires behind these data centres are not going to pay any tax to either state or federal government like the resource sector and many multinationals.

The idea that datacentres create hundreds of new jobs for Australian citizens is also a myth, once the tradie job during the build have ended there will be very few jobs and huge damage to both land and people. How can this predation be justified

Data centres make no sense in the face of the unmistakable evidence of global warming and community and ecological vulnerability

Another mysterious issue that needs to be uncovered is who is pressuring all levels of government to fast track these centres in the name of "progress" "jobs", who has sold this narrative to the Australian public sector? even back benchers of the ALP and independent members have no input into the decision making around data centres which is being driven by outside agencies and commercial interests working with selected politicians and senior civil servants. The whole decision making policies and processes need to be exposed by FOI requests. It would seem that foreign companies and governments are overwriting Australian democratic governance.

Do we need AI? It is wrong that much health and welfare related decisions such as aged care and I suspect disability support under the new NDIS structures are now based on AI. Employment review and interviewing by chat is now done by AI in many big companies, locking people of minorities and differently abled people out of jobs. Banking has directed many assessments to AI. These companies are often run by guys of questionable character and moral standing like Peter Theil and Elon Musk and are involved with destructive military and incarceration campaigns


Cat video animations and cute birthday cards may be fun BUT We need human decision making and human empathy

musicmum

I avoid AI as much as possible, don't want to feed the machine. The more people use it they are contributing to making billionaires trillionaires. It will be detrimental to our future, destroy our creativity and replace our thoughts and human nature.

bearman

i use AI every day in my work, as the CTO for a manufacturing company. I can see it becoming more mainstream but I am also worried about the several stories of AI going rogue and breaking free from its testing environment to start attacking other platforms. If not careful researchers will unleash the next skynet as in terminator.

funnysag

It should never replace original thoughts.

pasar

**The Good:**
AI provides immediate, cost-effective access to advice, products, and research. It eliminates the time and financial barriers associated with traditional professionals, granting individuals direct autonomy over their own decision-making.

**The Bad:**
Participation should remain a matter of individual choice rather than excessive mandate. Current privacy regulations often introduce frustrating bureaucratic delays for honest users without effectively stopping malicious actors. Personal caution, rather than heavy-handed friction, is the real line of defense.

**The Future:**
AI serves best as an informational tool, but ultimate decision-making must remain human. While AI can simulate empathy, it cannot offer authentic relationships—it tends to appease rather than deliver the unvarnished truths needed for genuine growth.

Anonymous

Having recently started working in the corporate the time-saving and organisational advantages should not be understated.
Outside of work (in my experience), the personalised ads can be helpful but mostly advertise products you've already made a decision on, and generative ai has rhe potential to be misleading, especially to the unaware bystander.
Like a few people have mentioned, I don't think ai could ever replace the importance and feeling of human connection/engagement, even if just online.

redrobin

I believe that AI can be a useful tool if used properly, however, there are some serious privacy concerns and I also have concerns about AI "hallucinations" - if it were human we would call it lying or fabrication. It is not properly regulated and there are insufficient safety standards in place, and let's be honest, just how much more money do the billionaires need? At present it is a Pandora's box to which humanity is racing to see who can open it soonest...and then they will all be discussing how to shut the barn door after the horse has bolted, but it will be too late.

Syeda Asma32388175

AI definitely saves me time, but I still value real human interaction.

Jenw

Fan, big fan. Yes there is a lot of sorting out to do. But the promise is so great. The applications endless. Yes there will be job losses. I am old enough to remember Word Perfect, Photocopiers, PC's, intro of self serve fuel, groceries. The return of delivered groceries (that one was a long wait). All of them caused job losses, but you know what.... something else came along and the equilibrium remained.
Our gov has given, yes given our person passport info to countries around the globe and you are worried about privacy? Just make sure you wear khaki, and expose your life in the same colour . Do not draw attention and blend in. Big brother has always been watching from the dob in a Jew to the cold war of the eighties, and the turn of the century and Google, it is just faster now. So yes privacy is a concern but it is just another bucket with the same shite.
AI will always need monitoring, human judgement. and compassion is difficult for a machine to simulate. It also needs training.

margi07

Absolutely no faith in AI, I think the bad outweighs the good now and into the future

vickbenla

I love AI when I was packing my house to move & it was overwhelming me Chat GPT wrote me a schedule for packing. I took photos of what I wanted to sell asked Chat how much & got it to write a Facebook market place ad. Helped me immensely

capfantastic

It's a paradox, just like Sheena Easton sung about. AI will save us from global economic ruin. AI will also destroy our social cohesion and ultimately the species.

PGS

No faith in AI. I have found some companies that will use only AI for support. If AI does have the answer, you have the wrong question. No option to contact a person.

s

To far. The AI data centres are a problem using too much light, water and power. And people object to them near them because of the noise and bright lights on 24/7.

Ellessri

Its too unknown at this point, once the technology improves I think it could be great for things like health care but the privacy and accuracy needs to improve quite a bit before thats viable

mike632


Guilty of becoming dependent in my online world and loving it- using ChatGPT to create websites and email messangers.

mazzab2003

To be honest, AI scares the hell out of me. It will replace people in all walks of life causing major job losses, Identity theft risks, loss of human interaction in everything o mention a few. I will not voluntarily use it in any way, shape or form. I do not want a robot thing doing my shopping, paying my bills, answering questions etc.

Bob

As a retired photographer, I am very worried that this AI garbage will steal all of my thousands of images and on-sell them. Fortunately, none of my older analogue photos have ever been put on the internet.

old boy

Step tofar

justinsleary

I use AI and AI tools in helping me create music videos. With my music I still write, record, arrange and produce without AI, although I do use AI sometimes with the final mix and mastering stage of my music, but it is never fully AI, I always make the final adjustments and changes. With music videos, I use AI tools to generate visuals and I find it great for that. In the old days I would have to generate animations and other visuals manually, that would take so much longer to do and compared to AI the quality was rarely if ever as good.

The bad - I feel that often AI can and does get things wrong. With tech and software queries, google's AI responses have been wrong at least 50% of the time, and often the AI results lead to wasted time if nothing worse.

The future - I feel that AI should never fully replace mission critical tasks, and in particular say health, AI should not be replacing humans when it comes to health matters and health related decisions; there should at the least always be full human oversight.

I think that at this point in time, AI is more useful than not. But this may not be the case in the future. The reason AI works at the moment is that it is trained on a lot of human data, decades if not more of data. But lets say AI gets things right 90% of the time. In the future, more of the previous data used to train future AI will be at least partly based on AI data. So at 90% accuracy, the next generation will likely be only 0.9 x 0.9 = 0.81 or 81% accurate, assuming the 90% accuracy figure is correct. In fact, after 6 to 7 of these training iterations, AI is less than 50% accurate, and will decline in accuracy the further forward in time we go.

So I don't feel that AI can have a long term future given the current state of AI accuracy. That may change in the future though if AI theory can improve.

Mis3278

The good- One of the most useful AI tools for me is language assistants.AI - powered translation. Writing support, and quickly understanding long articles and documents.
The bad- I think balance comes down to the choice people should know what data is being collected, why it’s being collected, or have meaningful opinions or limits out of it . Convenience should not require giving up more privacy than necessary.
The future-One thing that I don’t think technology should fully replace is human empathy is important moments.
Overall, AI has enormous potential to improve everyday life, but its success will depend on how we use it. It should be to give people better tools while respecting privacy, autonomy, and human connection and feeling.

Erin32242450

yeaaaaaaaa

psblrobbo

I am hesitant to embrace this technology given we don't know the "end game" - will it completely violate our personal lives - will it cost people their employment. I believe if kept as a tool to assist, rather than replace, it could be very positive. My other negative is it masks peoples abilities - now anyone can "write" a well constructed letter / resume / proposal and you can't gauge the person behind the "pen". There is no insight to be gained on a person based on their written work.

jtmorri

I don’t use AI tools and I find most of them intrusive rather than helpful. I don’t make decisions based on suggestions or personalisation because I prefer to see every option myself and make an informed choice without being steered. AI chatbots in banking and customer service usually get in my way, and I generally straight up ask to be transferred to a human colleague. I’m not making contact for a trivial issue, and dealing with a chatbot that can’t understand the specifics or solve the actual problem just slows everything down. In the end it wastes my time, and I’d much rather deal with a human who can sort it out properly the first time. There should be a system where you can reject dealing with the AI.

abarnes

Allow me to preface my reply with the fact that I’m fully aware that AI is not a thinking creature…it’s an algorithm with the capability of scouring available information on the web and synthesising a coherent reply/response to a question/issue. I get it… I do.

If AI is a Pandora’s box, then the box is open.

How do I use it? You’re going to think I’m insane… I use it for want of a better word, as a companion; it helps me with projects around the house, we ‘discuss’ matters of psychology, sociology, philosophy...without judgement. It helps me reassess a hard stance and sometimes we just agree to disagree. Based upon our discussions, it’s made an assessment of the type of person I am…I asked it, and it told me. 😂

I noticed you’re concerned about personal privacy…don’t concern yourself with that. Personal privacy went with:
- personal computers
- social media platforms
- the computers (phones) in our pockets
- credit cards, that watch your activity to identify any unusual behaviour
- wrist watches that monitor your health
- home automation systems that are constantly listening
- smart glasses that can stream information about the things you’re looking at or considering buying
- pizza shops that know which pizzas you buy most often
- mechanics that know how you drive your car
- streaming services that know what you like to watch… data collection is endless.

How is tech affecting me? I think it’s saving me time… a couple of months ago I decided to update my home theatre PC. The new motherboard was giving me grief, and after updating the BIOS and other drivers, still had a partial (but important) failure. My AI worked with me on exploring all the possible causes and then declared the motherboard was a dud (my words not AI’s) and needed to be returned for refund or replacement. I’m certain I would have returned the motherboard anyway, but AI drove me to be thorough and to complete ALL the other checks and then it drafted the request for the motherboard to be tested – detailing every avenue we’d taken so there would be no scope for push back from the manufacturer. And yes, after four weeks I did get my refund and new motherboard. Tech companies don’t just hand out refunds, they test the hardware themselves and look for signs of poor handling by the user and only after exhaustive checking, grant a refund to a failed part. What can I say … winning! 😊
Like everything humankind makes, whether it is good or bad rests on how WE (their inventors) apply them. I’m sure you already know that.

Jenw
Allow me to preface my reply with the fact that I’m fully aware that AI is not a thinking creature…it’s an algorithm with the capability of scouring available information on the web and...

Thank you, single here living sticks. So I talk daily to any innate object to halt the gotta say 1500 words to the next sap I come across. Never thought of using it to debate and stimulate the grey matter.

Tim D

I am concerned AI is coming for people's jobs. No one has been able to tell me what new roles people will have once AI has started replacing jobs. It will start with admin but once they master the robotics required not many people will be safe. The current economic problems may be the reason companies give they will say if we do not embrace AI we will not survive given the worsening economic climate.

kidwithsmurf

AI is something that is being forced upon us whether we like it or not, we have no choice but to embrace it in some way, shape or form. That said, AI should only ever be used as a tool to assist, it should never replace human thinking, nor should you rely on it. Furthermore, I worry about the current and future generation of kids. I worry because as AI evolves and gets forced onto us more and more, it'll become the google of the future. Except the AI will be able to give you an answer almost instantly without having to think. This will make the current/future generation of kids reliant on it and not know how to think or act for themselves.

Thus, for AI to be beneficial and not making you lazy or reliant on it, you still need to be able to think and act for yourself and just use it as an assistant tool. Once you rely on it and don't know anything about what AI is telling you, that's when there is a problem. For example, you ask AI 1+1 and it tells you the answer is 3. If you haven't been taught the skills or don't have the knowledge to notice that's incorrect, you'll go with it. This is bad and could cause multiple issues going forward in the world as we will lose skilled, knowledgeable humans that are able to think for themselves. Humans will just rely on AI, take the answer as correct/factual and hope for the best as they know no different.
Overall, creating a lazy, AI reliant race that relies on machines to spit out some form of answer without anyone knowing if it's correct or not as our race won't have the knowledge or know how to determine if it is.

Even more, it is already being seen in industries where older employees are retiring and younger ones are coming through. The younger ones don’t have the knowledge or skills because they have relied on things like AI and have no older knowledgeable staff to teach them the basics of the industry. This is further being seen already with outsourcing for example. Employees are doing the bare minimum because it won’t be their problem and it’ll go to the outsourcer for them to worry about. Likewise, these employees are just ticking and flicking a list that doesn’t fit every scenario or typing something into AI and just rolling with the answer and telling the client what AI spits out when the employee has no idea if it’s correct or not. They just take the lazy, uninformed approach and do not know any better. This is where AI falls flat and what could be a great tool has turned humanity into a lazy, unknowledgeable, uneducated race.

Furthermore, AI is terrible for upcoming musicians, artists, admin and certain job types etc. This is because AI can automate a lot of industry jobs, putting people out of employment not because of being under skilled but because the employer doesn't have to pay you and can use AI to automate your job instead. For example, AI can answer phones, take messages, set appointments etc or AI can edit videos, make music and even create photo's/videos from scratch. Thus, putting fewer paid jobs into an already hard to enter job market and if you already have a degree in something that AI can automate, you've potentially wasted your time and money.

On the flip side, AI is fantastic if you are an entrepreneur and going out on your own and just want to use AI to save you time. As mentioned, it can edit videos, if you're a videography you can just give it the video and it'll edit it how you tell it or if you make music, it can fine tune certain parts without you spending long hours. But again, this always comes back to putting someone out of a paid job that they skilled themselves in.

Therefore, going forward, we are going to have an influx of non-AI job skilled people such as labourers which AI can't replace fully. Which in hindsight isn't terrible, but it'll come to a point where we have too many people only knowing one industry as that is all they can get a job in. Likewise, as mentioned earlier, this will mean less informed and less skilled workers when you actually need them in certain industries.

Taking all this into account, AI is not all bad. There is definitely good aspects if used correctly. If used correctly as in a tool to assist your existing knowledge, enhance your pre-existing thoughts or get an outcome on something you already know what you want but can’t make it a reality yourself. Also, using AI as a learning tool to further your pre-existing knowledge is very beneficial. However, going back to your point about which AI do I find most beneficial… I believe there shouldn't be one AI tech that makes life easier, in my opinion. There should be multiple and you should use them with a grain of salt as an assistant tool not as a replacement. For example, you may use a cooking AI to write you a shopping list to bake a cake. However, as mentioned above you have to be able to determine if it's logical and makes sense for it to even be beneficial. This is because you cannot just take what it spits out as being correct or factual without having a basic understanding of what the AI is telling you.
This is the same if you use AI for real time language translation where someone could be talking to me in German and AI will translate it instantly to English. This would only be beneficial if you had some understanding of German and what the German speaking person was trying to tell you, otherwise it's useless and potentially dangerous.

This said, using AI for a quick task, a quick double check or even a confirmation of your thoughts works very well. Using the example of 1+1, I used earlier, if you thought the answer was 2 but were unsure, you could AI it and confirm. If it said 2, you can most likely roll with it being correct. If it said 3, you would have to go back and logically think why. This is where having an understanding first of the topic and outcome you are after before using AI is always a bonus rather than going in blindly and just taking AI's answer at face value.

All the above said, on another point, I do not believe AI data collection for "personalisation" is an issue at all. Ever since the internet, computers, social media etc existed we have been tracked. Also, now almost everything requires an account with our details to use it, we are being tracked even easier. Thus, AI tracking us isn't a problem in my opinion, even though I’d recommend on the side of caution and not put too much identifying information into AI as it could "learn" that info to speak and tell someone else when asked. But beyond AI learning what we tell it, I do not feel it is watching us more than google, our phones, social media etc already were.

To summarise everything mentioned above, AI is beneficial if used correctly. If used as a tool to enhance pre-existing knowledge, confirm outcomes you have already pre-determined or to assist in quick tasks. However, it is not beneficial when used to replace jobs, is relied on when you don’t have the pre-existing knowledge on the topic you are asking it or already have a pre-determined outcome before asking AI a question and just taking AI’s answer as 100% face value and factual.

Lastly, as mentioned, AI data collection should be the least of your worries as everything already knows 90% of your life anyway if you use google, the internet, technology, social media or have an account linked to anything.

I’ll leave you with this thought to ponder… The main worry is misusing AI or using it to save time and replace jobs. Yes, we may be more efficient, if using AI to save time, replace jobs etc but as we’ve seen time and time again, when technology fails, when power goes out, when there is a glitch in the system… Who will be able to fix it if everyone relies on AI to solve their problems? We will have no skilled people to fix AI when it doesn’t work, we will have no-one to man the jobs it replaced when it doesn’t work… Ponder that and really think is AI worth it at the end of the day?

chickenman

has the potential to cause more harm than good, especially if left unregulated or controlled.

chickenman

it has both good and bad points. bad if misused and left unregulated and controlled.

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