GREEDY TELCOS

Posted by: Elizabeth 31231703

14th Mar 2024 09:11pm

I am using Optus Long Expiry for my back up phone ($30 for 6 months). Now they transferred my prepaid plan to Optus Flex plus casual ($35 for 3 months) by force as they discontinued the old plan. There are technical problems during the migration process and I could not send / receive text messages. After spoken to the customer service officer for at least an hour, my problem has not been resolved. By the way, the call centre is based in India and not Australia. Anyone having similar problems?

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