Posted by: Madeleine31448591
Posted on: 27th Dec 2018
Thankfully the process was very smooth with the banks for my Nan when my Poppa passed, however, everything was either joint or in his name for all utilities etc. and those companies made my Nan's life hell just trying to change things over. Working in customer service myself, I cannot understand or comprehend how these people can be so unsympathetic to the fact that a life has been lost and the last thing anyone wants to do is deal with this crap.