The latest news from Cafestudy

Do you like shopping?

The latest news from Cafestudy

Posted by: Caféstudy

10th Nov 2015 03:27pm

Do you like shopping? Is there anything that can be done to make the experience better? We asked you these questions and here is what you said.

The first and most obvious point that stood out was that the females among you like shopping more than the males. No surprise there then. If you are male, your ideal shopping experience is to get in, get what you need, and get out again. Says socker, I only go shopping when I have to and usually know exactly what I want, make my purchase and leave.

For ladies, a great shopping experience is more likely to include the words browsing, relaxing, and fun. Victory says I make a fun day of shopping, have lunch out and coffee….I love to go shopping. For some, even if they did not have the budget to buy anything, they just loved to window shop instead.

Some of the positive shopping experiences you mentioned included helpful sales assistants, easy parking, and the excitement of finding a bargain.

Those who didn’t like shopping complained about the shops being too busy, too much choice making it confusing, arguments with partners, unhelpful sales assistants, not being able to find the right size, and poor quality items. Unfortunately, it seems like the negatives outweigh the positives for our Cafestudy members.

So what can be done to make shopping a better experience?

Suggestions included rewards programs, more offers and free parking, However, there was one thing that everyone agreed that would make shopping easier, and more fun. Better customer service. Says Jane Yap, price matters, but a great customer service is usually the thing that makes me want to shop at the same place again. The right level of attention - not too much and not too little, along with sales staff who seem to really care about their job and helping customers will go a long way to making the whole experience more enjoyable.

And finally, there are some who will never enjoy shopping even with the best customer service, top discounts and no crowds - so spare a thought for this long suffering husband!

I hate going shopping with my wife, because all she wants to do is look at stuff and never buy. And when she does buy she spends so much its not funny, she can’t make her mind up and takes all day, just to buy a pair of shoes, which she has got 100 pairs, like she needs more. I went car shopping with her the other day what a nightmare, I won’t go into that. OK OK OK got to go, she wants to go, yeppp you guessed it SHOPPING.

June
  • 24th Jun 2016 12:00am

I love Shopping although as I have aged I get tired and my feet and legs hurt more now so that takes a little of the enjoyment away. I do find that many people seem to be quite rude now and will shove and push and get very impatient. Getting back to my age again I also think it would be nice in the larger Department and Variety stores if there was a seat in a few strategic places. The only seats I ever see is in the shoe sections and they are often so low they are only suitable the very young and toddlers. I find most of the sales assistants are good but such a lot do not look happy in their jobs unfortunately. It must be quite hard for them when they have to hear complaints and sometimes abuse from some customers so I think a little more respect both ways would be worthwhile to making the whole shopping experience better.. Everything has to be so fast too now as everybody is so busy all the time with so much schedule in our lives, we live by the clock all the time so nobody wants to waste time waiting in queues etc. I think we would all feel better if we took the time to smell the roses and not get so uptight about the small things.


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